Outsourced Call Center PowerPoint Presentation Templates and Google Slides

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The following slide highlights points like set clear expectations, effective training, work schedules, leverage technology, reward and recognize performance to show manage and improve offshore call center agent productivity. It helps organizations to improve productivity through effective strategies and techniques. Showcasing this set of slides titled Manage And Improve Outsourced Call Center Agent Productivity Guidelines Pdf. The topics addressed in these templates are Optimize Work Schedules, Leverage Technology, Call Center Agent Productivity. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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The following slide highlights lack of knowledge, lack of control, hidden costs, security concern and language barrier to show challenges of offshore call center outsourcing to show challenges of offshore call center. It helps organizations to identify and mitigate potential challenges. Showcasing this set of slides titled Operational Challeneges Of Outsourced Call Center Sample Pdf. The topics addressed in these templates are Lack Of Company Knowledge, Lack Of Control, Security Concerns, Language Barrier. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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Following slide highlights average handle time, first call resolution, customer satisfaction score, abandoned call rate, agent occupancy rate, quality assurance score to show offshore call center KPI with goals. It helps organizations to measure and improve offshore call center performance. Showcasing this set of slides titled Outsourced Call Center Kpi With Goals Professional Pdf. The topics addressed in these templates are Customer Satisfaction Score, First Call Resolution, Quality Assurance Score. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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