Customer service performance PowerPoint Presentation Templates and Google Slides

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This slide showcases the call center company background information overview which highlights industry, founded year, area covered, and BPO services provided to different industries . Formulating a presentation can take up a lot of effort and time, so the content and message should always be the primary focus. The visuals of the PowerPoint can enhance the presenters message, so our Comprehensive Guide For Enhancing Performance Of Customer Service Center Company Background Information PDF was created to help save time. Instead of worrying about the design, the presenter can concentrate on the message while our designers work on creating the ideal templates for whatever situation is needed. Slidegeeks has experts for everything from amazing designs to valuable content, we have put everything into Comprehensive Guide For Enhancing Performance Of Customer Service Center Company Background Information PDF

This slide highlights the company journey form 2011 to 2021 which showcases company started with motive of user experience improvement with only 15 members, later on it enters into banking, telecom and ecommerce for BPO services. Coming up with a presentation necessitates that the majority of the effort goes into the content and the message you intend to convey. The visuals of a PowerPoint presentation can only be effective if it supplements and supports the story that is being told. Keeping this in mind our experts created Comprehensive Guide For Enhancing Performance Of Customer Service Center Company Journey Roadmap Diagrams PDF to reduce the time that goes into designing the presentation. This way, you can concentrate on the message while our designers take care of providing you with the right template for the situation.

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This slide highlights the projected outcome from the call center improvement action plan which includes call answered within 40 sec, average call time, average call time, total call abandonment. Welcome to our selection of the Comprehensive Guide For Enhancing Performance Of Customer Service Center Expected Outcome Brochure PDF. These are designed to help you showcase your creativity and bring your sphere to life. Planning and Innovation are essential for any business that is just starting out. This collection contains the designs that you need for your everyday presentations. All of our PowerPoints are 100 percent editable, so you can customize them to suit your needs. This multi purpose template can be used in various situations. Grab these presentation templates today.

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The balanced scorecard shown on the following slide can be used by company managers to collect information from the clients about the services they have used in order to improve their offerings. The following list of components includes category, functionality, and user ratings. Showcasing this set of slides titled Balanced Performance Evaluation For Customer Service Experiences Formats PDF. The topics addressed in these templates are Category, User Experience, Self Service. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Showcasing this set of slides titled Balanced Performance Evaluation Icon For Customer Service Elements PDF. The topics addressed in these templates are Balanced Performance, Evaluation Icon, Customer Service. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Following slide presents a customer scorecard to be used in order to rate the chat bot services being used by companies and gather feedback about its efficiency. The set of questions are related to greeting, problem resolution, process and wrap up. Presenting Customer Performance Evaluation For Chat Bot Services Background PDF to dispense important information. This template comprises three stages. It also presents valuable insights into the topics including Problem Resolution, Process, Greeting. This is a completely customizable PowerPoint theme that can be put to use immediately. So, download it and address the topic impactfully.

Showcasing this set of slides titled Customer Performance Evaluation With Service Review Icon Clipart PDF. The topics addressed in these templates are v. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide consists of a customer service scorecard which can be used to evaluate telephonic conversation between agent and the client. The set of questions consist of call etiquette, communication skills, process and wrap up. Showcasing this set of slides titled Customer Phone Call Service Performance Evaluation Themes PDF. The topics addressed in these templates are Call Etiquette, Communication Skills, Process. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide presents a customer service scorecard for relationship and risk management which is used by analysts to gather valuable feedback about service performance. Key elements consist of scorecard dimension, category, overall rating, grade, deviation, strengths, weakness and improvement strategy. Showcasing this set of slides titled Customer Risk Management Service Performance Evaluation Demonstration PDF. The topics addressed in these templates are Scorecard Area, Returns, Overall Rating. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide illustrates a basic customer service and compliance adherence scorecard which will be useful for managers to find out areas of deficiency and make improvements for the same. Major questions covered are related to compliance adherence, issue resolution, soft skills, call management and business intelligence. Showcasing this set of slides titled Customer Service And Compliance Adherence Performance Evaluation Designs PDF. The topics addressed in these templates are Compliance Adherence, Issue Resolution, Call Management. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Following slide presents a basic to advanced customer service success scorecard to provide an honest assessment of what your organization is good at and what areas need to be improved. Elements covered in the matrix are customer onboarding, training, issue escalation and treatment etc. Showcasing this set of slides titled Customer Service Success Performance Evaluation With Onboarding And Training Kpis Information PDF. The topics addressed in these templates are Customer Onboarding, Training, Customer View Point. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Showcasing this set of slides titled Customer Support Service Performance Evaluation Icon Inspiration PDF. The topics addressed in these templates are Customer Support Service, Performance Evaluation Icon. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide encompasses of results obtained from customer service scorecard for client ticket resolution which is used by managers to identify weak points and take measures to improve the service offerings. The key elements consist of solution, process, product knowledge, agent tone etc. Showcasing this set of slides titled Customer Ticket Resolution And Service Performance Evaluation Results Themes PDF. The topics addressed in these templates are Ticket Review Information, Solution, Product Knowledge. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

The following slide brings forth various key performance indicators which can be used by brand managers to track the customer service rate of the organization for continuous improvement. The key performing indicators are first response time, customer retention rate, customer satisfaction score etc. Showcasing this set of slides titled Kpis To Track In Customer Service Performance Evaluation Diagrams PDF. The topics addressed in these templates are First Response Time, Customer Retention Rate, Customer Satisfaction Score. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide illustrates a scorecard which is used by human resource personnel for call monitoring in order to improve customer service. The major types of questions are related to agent actions including greetings, assistance, knowledge etc. and scores are computed accordingly. Showcasing this set of slides titled Performance Evaluation For Call Monitoring And Customer Service Icons PDF. The topics addressed in these templates are Answer, Score, Max Possible. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Following slide brings forth a diagrammatic representation of various steps which are undertaken to build a customer service scorecard. The major segments covered in the scorecard are financial perspective, customer perspective, internal process perspective, learn and growth perspective , Showcasing this set of slides titled Process Flowchart To Build Customer Service Performance Evaluation Diagrams PDF. The topics addressed in these templates are Internal Process Perspective, Customer Perspective, Financial Perspective. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

Following slide depicts a dashboard which can be used by managers to track the result of customer service balanced scorecard to take corrective actions and achieve organizational goals. The key performing indicators relate to financial, customer, learning and growth and internal objectives. Showcasing this set of slides titled Results Of Service Performance Evaluation With Customer Objectives Diagrams PDF. The topics addressed in these templates are Financial, Customer, Internal. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide illustrates a sample scorecard which can be used by brand managers to collect valuable customer feedback and take actions to improve services for increased customer satisfaction. Key questions relate to customer experience, needs analysis, product competencies and result. Showcasing this set of slides titled Sample Customer Service Performance Evaluation Example Brochure PDF. The topics addressed in these templates are Customer Experience, Needs Analysis, Product Competencies. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide presents the service quality assurance customer scorecard, which managers use to evaluate agent performance and pinpoint individual agents strong points and weaknesses. The set of questions relate to opening conversation, communication skills, knowledge and conclude. Showcasing this set of slides titled Service Quality Assurance Customer Performance Evaluation Designs PDF. The topics addressed in these templates are Opening Conversation, Communication Skills, Knowledge. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide offers insightful information on the approaches to take in order to create a useful customer service scorecard and gather customer feedback. The strategies include keeping the questions straightforward, selecting appropriate key performing indicators, investing in agent training and using artificial intelligence driven tools. Showcasing this set of slides titled Strategies To Improve Customer Service Performance Evaluation Sample PDF. The topics addressed in these templates are Keep Questions Straightforward, Select Kpis Evaluation, Invest Training Agent. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

This slide showcases the desired goal of customer support department. Major goals covered are reduce average response time and first call resolution date, increase customer satisfaction and retention rate. This modern and well arranged Action Plan To Enhance Client Service Customer Service Performance Gap Analysis Demonstration PDF provides lots of creative possibilities. It is very simple to customize and edit with the Powerpoint Software. Just drag and drop your pictures into the shapes. All facets of this template can be edited with Powerpoint no extra software is necessary. Add your own material, put your images in the places assigned for them, adjust the colors, and then you can show your slides to the world, with an animated slide included.

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This slide presents a scorecard especially for customer support staff to track and measure their performance based on the ratings provided by customers. The question segment consists of introduction, call etiquette, problem solving and close down. Showcasing this set of slides titled Quality Control Performance Evaluation For Customer Service Agents Professional PDF. The topics addressed in these templates are Introduction, Call Etiquette, Problem Solving. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.

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