Customer service monitoring PowerPoint Presentation Templates and Google Slides

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This is a customer service performance monitoring ppt powerpoint presentation example 2015. This is a one stage process. The stages in this process are customer service, performance, management, strategy, marketing.

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This slide illustrates a scorecard which is used by human resource personnel for call monitoring in order to improve customer service. The major types of questions are related to agent actions including greetings, assistance, knowledge etc. and scores are computed accordingly. Showcasing this set of slides titled Performance Evaluation For Call Monitoring And Customer Service Icons PDF. The topics addressed in these templates are Answer, Score, Max Possible. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.