Call queuing PowerPoint Presentation Templates and Google Slides
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Call Center Metrics Dashboard With Average Queue Time Topics PDF
Mentioned slide outlines call center KPI dashboard which gives insights into customer agent performance. The KPI covered in the slide are total voicemail, average talk time, queue time, average quality rate, agent performance, etc. Pitch your topic with ease and precision using this Call Center Metrics Dashboard With Average Queue Time Topics PDF. This layout presents information on Efficiency, Quality, Activity. It is also available for immediate download and adjustment. So, changes can be made in the color, design, graphics or any other component to create a unique layout.