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CES measures the effort a customer has to exert to get an issue resolved, a product purchased or returned or a question answered. This further impacts Customer Satisfaction Score, customer retention, and customer churn among others. Deliver and pitch your topic in the best possible manner with this guidelines customer conduct assessment customer effort score ces elements pdf. Use them to share invaluable insights on customer effort score and impress your audience. This template can be altered and modified as per your expectations. So, grab it now.

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