Home Call Support Agent Quality Assurance Scorecard For Performance Monitoring Microsoft PDF
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The following slide showcases a QA scorecard for monitoring and evaluating performance of call support agent to enhance customer satisfaction. It includes key components such as agent, date, evaluated by, issue, category, components, points, remarks and score. Showcasing this set of slides titled Call Support Agent Quality Assurance Scorecard For Performance Monitoring Microsoft PDF. The topics addressed in these templates are Business, Customer, Performance Monitoring. All the content presented in this PPT design is completely editable. Download it and make adjustments in color, background, font etc. as per your unique business setting.
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